FAQs
Straight answers about in-house dermatology.
The questions facilities and families ask most — about how visits work, who provides care, what gets documented, and what it costs.
FAQ
About the practice
Who is Mobile Dermatology Solutions?+
We are a dermatology practice built specifically for skilled nursing and assisted living communities. Visits are performed in-house by our ARNP and PA clinicians under the supervision of our board-certified dermatologist, so residents receive specialty skin care without leaving their community.
What kinds of conditions do you treat?+
Rashes and dermatitis, xerosis and severe itching, psoriasis and eczema, fungal and bacterial skin infections, scabies outbreaks, drug eruptions, cysts and abscesses, benign growths, and suspicious lesions and skin cancers — including biopsy when indicated.
Do you provide wound care?+
No. We do not replace your wound care team. We work alongside them as another set of trained eyes — evaluating atypical, non-healing, or unclear lesions where a dermatologic diagnosis (including skin cancer) may be driving the problem, and communicating findings directly to the wound team and nursing leadership.
What procedures can be done in the resident's room?+
Biopsies, cryotherapy, intralesional injections, and incision and drainage, along with full skin examinations. Anything that cannot be safely performed in-house is coordinated with the community and the resident's family.
FAQ
For facilities
What does this cost our facility?+
Nothing. There is no cost, subscription, or contract fee to the community. Visits are billed like any other specialist visit, typically through the resident's existing insurance coverage.
How do visits get scheduled?+
We establish a recurring rounding schedule that fits your community's rhythm, and we add urgent consults between rounds when something can't wait. Your team sends the list; we handle the rest.
What do you need from our staff?+
A quiet space or bedside access, the consult list, and a point of contact from nursing leadership. Our clinicians bring their own supplies and documentation tools.
How quickly do we get documentation?+
Notes and orders are entered directly into PCC or your community's EMR promptly after the visit, so findings, orders, and follow-up recommendations are available to your nursing team right in the resident's record.
If your community prefers a different method, we'll follow your policies — we can fax or email notes and orders instead. We always work within your community's documentation process.
How do you ensure quality and compliance?+
Our services are overseen by board-certified dermatologists and/or dermatology-trained D.O.s, with rigorous quality controls.
Providers are trained in senior-specific dermatology and PCC documentation.
Supervising physicians review patient charts monthly, as outlined in our supervisory agreements, to ensure accuracy and compliance.
All services adhere to Florida and Utah regulations as well as facility protocols.
We provide in-service training for facility staff on skin health and infection control, enhancing compliance and care quality.
How does this help with survey and Federal Tag risk?+
Timely specialty evaluation and clear documentation support your compliance story around skin condition, quality of care, and physician services. See our Federal Tag page for how specific services map to the tags surveyors look at.
Do you work with assisted living, memory care, and independent living?+
Yes. We serve skilled nursing, assisted living, memory care, and group home settings, and we tailor the rounding cadence to the acuity of the population.
FAQ
For residents and families
Does my loved one have to leave the community?+
No. All care happens in-house. That means no transport arrangements, no long waits, and no exhausting day out — and it means family time can be spent doing something you both enjoy instead of sitting in a waiting room.
Do you need consent before treating?+
Yes. Nothing invasive is performed without first obtaining consent from the resident or their power of attorney, and without discussing the plan with nursing leadership in the community.
Will I be told what was found?+
Yes. All findings are thoroughly documented, and portal access is available to authorized family members. We're also happy to speak with you directly about a plan of care.
Who actually sees my loved one?+
An experienced ARNP or PA-C clinician, practicing under the supervision of our board-certified dermatologist, with case review and consultation available whenever a finding warrants it.
Is there a bill for the resident?+
Visits are billed like other specialist visits, typically through the resident's existing insurance coverage. If you have questions about how that applies in your loved one's situation, we would be happy to discuss it with you.
Can we request a visit ourselves?+
Requests are coordinated through the community's nursing team so care stays aligned with the resident's overall plan. Let your nurse or director of nursing know, or call our office and we'll help get it started.
FAQ
Coverage and getting started
Where do you provide care?+
Florida and Utah. If your community sits just outside a current route, reach out anyway — coverage areas expand as partnerships grow.
How do we get started?+
Request a facility consultation and we'll review your resident population, set a rounding cadence, and complete onboarding with your clinical leadership — usually within a couple of weeks.
Still have a question? Call 888-506-8838, email office@mobiledermsolutions.com, or request a facility consultation.
Didn't find your answer?
Tell us about your community and we'll walk you through exactly how in-house dermatology would work for your residents.
